August 27, 2020 | Blog

YWCA Launches Free Tech Support for Vulnerable Individuals

The YWCA is launching a new, free IT/tech support service for vulnerable Vancouver community members August 31st.

YWCA TechLink will support youth at risk, seniors, single mothers, and other vulnerable individuals with general IT and technology questions and issues, including how to set up devices, create email accounts, make video calls online, etc.

If you or someone you know has questions around using tech devices or services, get free, friendly support by calling 1-833-386-4129, emailing [email protected] or filling out the form at!

To ensure the safety of community members, all appointments will be over the phone or conducted virtually. IT support is provided by participants of the YWCA TechLink employment program, who are all Lower Mainland residents with backgrounds/qualifications in IT.



What is it?

  • If you have general questions or need help using IT and tech devices or services


  • Free!

Who is it for?

  • Youth at risk, seniors, single mothers, and other vulnerable individuals in the Metro Vancouver Area

What can they help with?

  • Setting up devices
  • Making video calls
  • Setting up email accounts
  • How to access government services (limited details so as to not expose personal details such as passwords)
  • Accessing the internet
  • And more!

How to access?